Developer API

Label & Catalog Endpoints

List and create labels, list and sync WhatsApp product catalogs, list catalog orders and update an order's status.

Label list#

POST /label/list — returns your labels with their id.

Create a label#

POST /label/create — label_name required.

Catalog list#

POST /whatsapp/catalog/list — returns your connected WhatsApp catalogs with their IDs and checkout settings.

Sync a catalog#

POST /whatsapp/catalog/sync — whatsapp_catalog_id required. Pulls the latest products from your Meta catalog into Wably.

Order list#

POST /whatsapp/catalog/order/list — optional whatsapp_catalog_id. Returns orders placed in WhatsApp with cart totals, payment method, status and shipping address.

Change an order's status#

POST /whatsapp/catalog/order/status-change

Parameter Required Description
order_unique_id Yes From Order List
cart_status Yes approved, completed, shipped, delivered or refunded

Tip

Connect your own order system: when you ship an order there, call this endpoint so the WhatsApp order shows the same status — and trigger a utility template to tell the customer.

Need help? Email support@wably.in with a screenshot and your WhatsApp number — we're happy to help.