Developer API
Finding Your IDs
Where to find every ID the API asks for — phone_number_id, template_id, bot_flow_unique_id, label_id, sequence_id, team_member_id, catalog and order IDs — in the dashboard and through the API.
Most endpoints need one or more IDs. Each can be found in the dashboard and fetched through the API.
| ID | Where in Wably | API that returns it |
|---|---|---|
apiToken |
Profile menu → API Developer → API keys | — |
phone_number_id |
Connect Account → Connect WhatsApp → Phone Numbers — the long number shown under the messaging limit | Get My Info |
template_id |
Chatbot Manager → Automation → Message Templates, ID column. Use this short ID, not Meta's long template ID | Template List (id) |
bot_flow_unique_id |
Chatbot Manager → Automation → Keyword Replies, Unique ID column | Bot Flow List |
label_id |
Subscriber Manager → Manage → Labels | Label List |
sequence_id |
Chatbot Manager → Automation → Follow-up Sequences, ID column | Sequence List |
team_member_id |
Control Panel → User Manager, User ID column | Team Member List |
whatsapp_catalog_id |
Chatbot Manager → Commerce → Product Catalog | Catalog List |
order_unique_id |
Commerce → Product Catalog → orders | Order List |
wa_message_id |
Returned when you send a message | — |
Tip
Using the Wably MCP server? Your AI assistant looks these IDs up for you — just ask in plain words, e.g. "tag Rahul with the VIP label".
Need help? Email support@wably.in with a screenshot and your WhatsApp number — we're happy to help.